Solutions
Electric Utilities
Electric Utility Customer 360, Billing and Meter-to-Cash
Connect customer information, AMI meter data, time-of-use tariffs, billing, payments, and revenue assurance in one utility operations platform built for electric utility complexity.
Built for electric utilities complexity
Every capability connects to the same operational record — customer, meter, tariff, billing, and payment data in one system.
AMI Head-End Integration
Ingest interval data from AMI systems via API or file exchange. VEE rules validate reads before billing — no manual corrections at scale.
Time-of-Use Tariff Engine
Configure peak, off-peak, shoulder, and super-peak TOU rates with time windows, season blocks, and ratchet provisions — without custom code.
Demand Charge Billing
Calculate demand charges from interval data, apply ratchet clauses, and produce line-item demand billing with full audit support.
Net Metering Credit Processing
Track solar and distributed generation exports, apply net metering credits, and manage excess generation carryover across billing periods.
Interval Data Exception Handling
Automatically detect missing reads, zero-consumption anomalies, and data gaps. Route exceptions to queues for review before bill runs.
Revenue Assurance for Electric
Monitor unbilled accounts, meter gap periods, and consumption anomalies. Surface revenue at risk before losses become recurring.
Common challenges UtilConnect solves
- AMI data volume and read quality management at scale
- Complex time-of-use and demand rate billing accuracy
- Net metering credit tracking across billing periods
- Revenue leakage from unbilled or under-billed intervals
- Aging billing systems that cannot handle interval data natively
One platform. Complete coverage.
Frequently asked questions
Does UtilConnect support AMI integration for electric utilities?
Yes. UtilConnect integrates with AMI head-end systems via REST API or scheduled file exchange. Interval reads are ingested, validated through VEE rules, and exceptions are routed to review queues before billing.
How does UtilConnect handle time-of-use billing?
UtilConnect's tariff engine supports configurable TOU rate blocks (peak, off-peak, shoulder, super-peak) with daily and seasonal time windows. Interval data is automatically rated against the applicable TOU periods.
Can UtilConnect process net metering credits for solar customers?
Yes. UtilConnect tracks energy exports from net-metered accounts, applies credits at the appropriate rate, and manages excess credit carryover across billing periods — including annual true-up billing.
What is demand charge billing and how does UtilConnect support it?
Demand charges bill customers for their peak power draw (in kW or kVA) during a billing period, separate from energy consumption. UtilConnect calculates peak demand from interval data, applies ratchet provisions, and produces line-item demand invoices.
Ready to see UtilConnect in action?
Schedule a walkthrough for your electric utilities environment.
Ready to connect your
utility operations?
See how UtilConnect modernises Customer 360, meter data, billing, revenue assurance, and operational workflows — in one platform.