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Commercial Real Estate

Commercial Real Estate Submetering and Tenant Billing

Manage submetered utility consumption, tenant billing, move-ins, move-outs, shared cost allocation, and tenant self-service — for commercial property portfolios of any scale.

Multi-utility
Consolidated tenant invoices
Submetering
Any meter type supported
Self-service
Tenant portal included
Portfolio-scale
Multi-property management

Built for commercial real estate complexity

Every capability connects to the same operational record — customer, meter, tariff, billing, and payment data in one system.

01

Submeter Registration and Management

Register electricity, water, gas, and cooling submeters per tenant space. Track meter assignments, replacements, and audit history.

02

Tenant-Level Utility Billing

Bill each tenant for their metered consumption at the applicable tariff. Combine multiple utility types on one consolidated tenant statement.

03

Common Area Cost Allocation

Allocate shared utility costs (common area electricity, water, HVAC) across tenants by floor area, lease terms, or custom sharing formulas.

04

Move-In and Move-Out Workflows

Manage tenant onboarding and offboarding with structured move-in/move-out processes, final bills, and deposit reconciliation.

05

Tenant Self-Service Portal

Give tenants online access to their bills, usage history, payment history, and service requests — reducing property management inbound calls.

06

Multi-Utility Consolidated Statements

Generate single monthly statements combining electricity, water, gas, cooling, and service charges with per-utility line-item detail.

Common challenges UtilConnect solves

  • Managing hundreds or thousands of submeters across a property portfolio
  • Accurate common area cost allocation across diverse tenants
  • High-volume move-in and move-out billing reconciliation
  • Tenant disputes from billing transparency gaps
  • Manual utility billing across multiple property management systems

One platform. Complete coverage.

Customer 360
Meter Data Management
Tariff and Billing Engine
Payments and Collections
Revenue Assurance
Customer Self-Service Portal

Frequently asked questions

How does UtilConnect handle submetering for commercial properties?

UtilConnect manages submeter installation records, read ingestion, VEE rules, and billing — for any combination of electricity, water, gas, and cooling submeters across one or many properties.

Can UtilConnect allocate common area utility costs across tenants?

Yes. Common area electricity, water, HVAC, and shared facility costs can be allocated across tenants by floor area percentage, occupancy ratio, lease terms, or custom formulas defined in the tariff engine.

Does UtilConnect support move-in and move-out billing?

Yes. Move-in and move-out workflows capture the meter read on the change date, calculate pro-rated charges for partial billing periods, generate final bills for departing tenants, and activate billing for new tenants.

What does the tenant self-service portal include?

Tenants can view their current and historical bills, usage history by utility type, online payment, payment history, service request submission, and notifications — reducing property management support volume.

Ready to see UtilConnect in action?

Schedule a walkthrough for your commercial real estate environment.

Book a Demo

Ready to connect your
utility operations?

See how UtilConnect modernises Customer 360, meter data, billing, revenue assurance, and operational workflows — in one platform.